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Jekrom ERP is an operations system for TikTok Shop sellers in Southeast Asia. It has three modules — ERP (shops and products), OMS (orders) and WMS (warehouse) — and can fulfill orders from our own warehouses in Southeast Asia.
Contact us by email or phone (see below). We will set up your account and help you authorize your shops.
We currently support TikTok Shop in [supported markets, e.g. Thailand, Vietnam, Malaysia, the Philippines, Indonesia, Singapore].
No. The ERP and OMS features can be used on their own. If you need local storage and fulfillment, you can add our warehouse service at any time.
Yes. One account can connect multiple shops across markets, all managed from the same dashboard.
New orders are received as soon as authorization completes. The system also re-syncs on a schedule so nothing is missed.
Revoke Jekrom ERP from the authorized apps list in TikTok Shop Seller Center.
Once revoked, we immediately stop syncing orders and renewing access for that shop, and it is marked as Authorization revoked. Re-authorize at any time to resume.
Yes. Shop owners can grant shops to sub-accounts or roles with view or operate access. Team members only see the shops granted to them.
Yes. Status changes, cancellations, address updates and returns are synced in real time, so cancelled or outdated orders are not shipped.
You decide per shop. With review on, orders must be approved before fulfillment; with it off, they flow through automatically.
Both pickup and drop-off are supported. With pickup, the system books the pickup slot with the platform automatically based on your shop settings.
Yes. You can create, edit and publish products, update prices and stock in bulk, and activate, deactivate or delete listings.
Maintain your product data in OMS and map platform SKUs to warehouse SKUs. Orders are converted automatically when sent to the warehouse.
Yes. Set low-stock thresholds per SKU and the system will remind you to restock.
Our own warehouses are located in [Countries / Cities].
Create an inbound order in OMS with the products and quantities, then ship to the warehouse. We receive, inspect and shelve against the order, and you can track the result in real time.
[Your dispatch commitment, e.g. orders approved before 2:00 PM are dispatched the same day.]
Returned items are logged on arrival; items that pass inspection are restocked and available to sell again. You can view the result in the system.
[Your pricing model, e.g. monthly subscription for the software; warehouse services charged by inbound, storage and handling fees.] Contact us for a quote.
The account and billing pages in OMS show your balance, top-ups, itemized charges and monthly statements.
Authorization uses TikTok Shop's official flow — we never see your seller password. Your data is used only to provide this service and is never sold to third parties. See our Privacy Policy.
Sign in, open the avatar menu in the top-right corner and choose Close Account. Once confirmed, the account is disabled immediately and can no longer sign in. After 15 days, the account and all of its data — including shops, products and orders — are permanently deleted.
Email: [support@example.com] · Phone / WhatsApp: [+00 000 0000 0000] · Hours: [Mon–Fri 9:00–18:00 (GMT+7)]
